We're committed to providing our clients with clean and safe care that you can trust!
Welcome home! Give us a call today to set up your intake call. 575-440-0044
Important FAQs.
What services does Golden Hearts Home Care provide?
We offer non-medical in-home care tailored to each client, including personal care, companionship, ADL assistance, meal preparation, light housekeeping, laundry, medication reminders, transportation, errands, and bill-pay support. Care can range from 4 hours up to 24/7.
Where do you provide care?
Golden Hearts Home Care serves Alamogordo, Las Cruces and Roswell, NM and the surrounding Tularosa Basin area, helping seniors and adults remain safe and comfortable at home.
Is your care medical or non-medical?
We are a non-medical home care agency, meaning we assist with daily living and comfort needs rather than skilled nursing or medical treatments.
Do you offer 24-hour or overnight care?
Yes. We provide flexible schedules from short visits to 24-hour in-home care, including overnight safety supervision and continuous personal assistance.
Do you accept insurance or private pay?
We work with major providers and help families understand accepted insurance options. We also support private pay and long-term care insurance, depending on the plan.
How do we get started with services?
Start by scheduling a free consultation or intake call. We’ll complete a needs and care assessment, then create a personalized care plan and match your loved one with the right caregiver.
What makes Golden Hearts different from other home care agencies?
Our caregivers combine professional experience with “true caring hearts,” focusing on dignity, safety, companionship, and one-on-one support in the comfort of home.
How can I contact Golden Hearts Home Care?
You can call (575) 440-0044 or use the Contact Us page on the website to request information or schedule a consultation
What makes Golden Hearts different from other home care agencies?
Our caregivers combine professional experience with “true caring hearts,” focusing on dignity, safety, companionship, and one-on-one support in the comfort of home.
How can I contact Golden Hearts Home Care?
You can call (575) 440-0044 or use the Contact Us page on the website to request information or schedule a consultation
What is EPSDT Personal Care Services (PCS)?
EPSDT Personal Care Services (PCS) is a Medicaid benefit that provides medically necessary in-home personal care and support services for eligible children and youth under age 21 with physical, developmental, or medical needs.
Who qualifies for EPSDT PCS?
Children and youth under 21 who are enrolled in Medicaid and have a medical need for personal care services may qualify. Eligibility is determined through a medical assessment and approval by the appropriate Medicaid program.
What services are included in EPSDT PCS?
EPSDT PCS may include assistance with daily living activities such as:
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Personal hygiene and bathing
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Dressing and grooming
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Mobility and transfers
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Meal preparation and feeding assistance
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Toileting and continence care
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Medication reminders
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Safety supervision
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Other approved personal care services based on the child's individual care plan
Can my child receive care at home through EPSDT PCS?
Yes. EPSDT PCS is designed to help eligible children receive personal care services in the comfort and familiarity of their own home, supporting their health, independence, and daily routine while providing peace of mind for families.
Is there a cost for EPSDT PCS?
For eligible Medicaid recipients, EPSDT Personal Care Services are generally covered by Medicaid. Coverage depends on eligibility and approval under your Medicaid plan.
Why choose Golden Hearts Home Care for EPSDT PCS?
At Golden Hearts Home Care, we provide compassionate, dependable, and personalized in-home care tailored to each child's unique needs. Our caregivers work closely with families to help children remain safe, comfortable, and supported at home while promoting their well-being and quality of life.
How do I apply for EPSDT Personal Care Services?
You can speak with your child's healthcare provider or Medicaid care coordinator to begin the referral process. Our team at Golden Hearts Home Care is also happy to answer your questions and guide you through the next steps.
Does my child need a doctor's referral for EPSDT PCS?
Yes. A physician or qualified healthcare provider must determine that Personal Care Services are medically necessary. Additional assessments and documentation may also be required as part of the approval process.